Terms and Conditions

Last updated: March 2024

Service Agreement

By engaging our wedding planning services, you agree to these terms and conditions.

  • Initial consultation is complimentary
  • 50% deposit required to secure our services
  • Final payment due 30 days before the wedding
  • Service packages are non-transferable

Cancellation Policy

  • Cancellations made 6+ months before: 50% deposit refunded
  • Cancellations 3-6 months before: 25% deposit refunded
  • Cancellations under 3 months: No refund available
  • Date changes subject to availability and admin fee

Our Responsibilities

  • Professional planning services as outlined in your package
  • Confidential handling of all wedding details
  • Supplier coordination and management
  • Timeline creation and management
  • Emergency contingency planning

Client Responsibilities

  • Timely communication and decision-making
  • Prompt payment of supplier deposits
  • Accurate guest list management
  • Attendance at scheduled meetings
  • Final decisions on all wedding elements

Liability

While we exercise due care in all planning aspects:

  • We recommend comprehensive wedding insurance
  • We are not liable for supplier performance
  • Force majeure clause applies to unforeseen circumstances
  • Property damage liability rests with responsible parties

Intellectual Property

  • We retain rights to all planning documents
  • Photo usage rights for portfolio with your permission
  • Design concepts remain our intellectual property
  • Credit must be given for design work if published

For queries about these terms, contact us at Imaginitiv